How to Use the AI Training Assistant

The AI Training Assistant is a smart helper built into the FMP Training platform. It can answer questions about automotive diagnostics, help you find courses and webinars, and perform simple account tasks for you.

Getting Started

Look for the chat bubble icon in the bottom-right corner of any page. Click it to open the AI assistant.

What You Can Ask

Automotive Questions: "How do I diagnose a P0300 misfire code?" or "What sensor measures intake air temperature?"
Find Courses: "What courses cover fuel injection?" or "Show me GM diagnostics training"
Find Webinars: "Are there any upcoming webinars?" or "When is the next live session?"
Site Help: "Where are my certificates?" or "How do I register for a webinar?"
Account Actions: "Reset my password" or "Add a technician to my shop" (shop owners only)

Tips for Best Results

Be specific - "P0171 lean code on 2015 F-150 3.5 EcoBoost" works better than "my truck runs lean"
Ask one question at a time for clearer answers
Use the page you are on - the AI knows what page you are viewing and can offer contextual help
Start a new chat if the conversation gets long (click the + button)

Your Usage Limits

The AI assistant is included with your FMP Training membership on a trial basis:

25 messages per day (resets at midnight CST)
300 messages per month (resets on the 1st)
View your usage anytime on your Profile page > AI Assistant tab

When you reach your limit, the assistant will let you know when it resets. You can always contact This email address is being protected from spambots. You need JavaScript enabled to view it. for help in the meantime.

What the AI Cannot Do

Write code or programming scripts
Provide legal advice about liability or warranty disputes
Give medical advice
Discuss topics unrelated to automotive repair or this training platform
Access the internet or external websites

If the AI cannot help with your question, it will suggest contacting support.

Account Actions & Confirmation

The AI can perform certain actions on your behalf:

Reset your password - a new password will be emailed to you
Add a technician (shop owners only) - they receive a welcome email
Find and register for webinars

Important: The AI will always ask you to confirm before making any changes to your account. You will see "Yes, do it" and "No, cancel" buttons. After an action is completed, you have 30 seconds to undo it.

Managing Your Conversations

New Chat (+): Start a fresh conversation anytime
Session History (☰): View and switch between your last 5 conversations
Full History: See all conversations on your Profile > AI Assistant tab
Report: Click "Report" under any AI response if it seems incorrect or inappropriate

Responsible Use & Data Privacy

By using the AI Training Assistant, you acknowledge and agree to the following:

Your questions and conversations are stored securely on our servers for service improvement and your reference
Conversations are processed by Amazon Web Services (AWS) AI services within the United States
Your personal information (name, email, shop) is not shared with third-party AI providers
We may review conversations to improve the quality of training content and AI responses
Usage data (message counts, topics asked) is collected for service monitoring and capacity planning
The AI assistant provides general guidance based on training materials - always verify critical diagnostic procedures with your course content and professional judgment

Opting Out: If you do not wish to use the AI assistant or have your data collected, simply do not engage with the chat bubble. The AI does not collect any data unless you actively interact with it. To request deletion of your AI conversation history, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Disclaimer: The AI Training Assistant is provided as a supplemental learning tool. It is not a substitute for hands-on training, manufacturer service bulletins, or professional diagnostic expertise. FMP Training is not liable for any actions taken based solely on AI-generated responses.

Need Help?

If you have questions about the AI assistant, encounter issues, or want to provide feedback:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Use the "Report" button on any AI response that seems incorrect
Ask the AI itself: "How do I use you?" - it can explain its own features